Our Updated Privacy Policy goes into effective starting August 5th, 2023.

Privacy Policy - Effective August 5th, 2023

Secure Student Pickup (SSP) is committed to customer privacy. We do not share, disclose, sell, rent, or otherwise provide personal information to other companies. All personal information is owned by the school and regarded as private. We reserve the right to change this policy and will post notification of the change on our web site prior to the effective date of change.

SSP collects personal information (Name, Email, UserIDs, Phone, Address, Other, Photo, Contacts, App Activity) so the app can function properly and securely. This information is NEVER shared with third parties.

Contact List: Contact List information is accessed when you grant permission to other people to pickup your student. We access your Contact List (Name, Phone, Email) so you can select the person you want to grant permission instead of typing in all their information. Your Contact List information is transferred to our server via HTTPS, but never stored in our database and is never shared with third parties.

We automatically purge historical data from our system on an annual basis. However, if you are no longer using SSP and would like to have your data purged from our system before that time, please send a request to the SSP Help Desk. Your request will be verified with the account holder, then purged from our system.

Location Information: SSP requires precise GPS location from your mobile device. This information enables SSP to determine your distance from the front of the pickup line. Your precise location (latitude,longitude) is never stored in our database. We do store the distance (in meters) from the front of the pickup line. WiFi and IP addresses received from your device may be used to determine approximate location.

Security Information: SSP gives you the option to store your user name and password on your device by a check box on the login screen. This information is stored in an encrypted manner. If you do not wish to be responsible for this information, do not use this feature. If this device is shared between multiple people, it is recommended not to utilize this feature. Custodial guardians are responsible for maintaining the confidentiality and security of their user name and password.